Avaya

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Avaya Merlin^

PBX Limitations^

  • 100 records queue
  • 15 digits for dialed numbers
  • CAS can’t run in parallel with Merlin Legend Reporter (only one serial available)
  • inside calls are not recorded
  • on power failure the calls on PBX buffer are lost

Configuration^

You must login as System Manager in order to change the following:

  • SMDR Calls Recorded on Call Report: Options SMD ‣ Call Report ‣ Selector In/Out ‣ Enter ‣ Back ‣ Back
  • SMDR UDP Calls Recorded on Call Report: Options ‣ SMDR ‣ UDP ‣ Select Log Incoming/Outgoing ‣ Enter ‣ Back ‣ Back
  • SMDR Call Length: Options ‣ SMDR ‣ Call Length ‣ Drop ‣ 0 (seconds) ‣ Enter ‣ Back ‣ Back
  • SMDR Call Report Format: Options ‣ SMDR ‣ Format ‣ Select ISDN SMDR ‣ Enter ‣ Back ‣ Back
  • SMDR Account Code Format: Options ‣ SMDR ‣ Auth Code ‣ Select Authorization Code ‣ Enter ‣ Back ‣ Back
  • SMDR Talk Time: Options ‣ SMDR ‣ TalkTime ‣ Select Enable ‣ Enter ‣ Back ‣ Back

Further information can be found in Avaya Merlin Reference Manual at pages: 758-773.

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