Welcome to PbxTools knowledge-base, here, you will find information about our software solution and different CDR/SMDR features for all kinds of PBX units. You’ll encounter:
- Information about activating and configuring call accounting
- Complete list of already supported PBX units
- Reactivation procedure
- Editing tariffs
Troubleshooting
This page will help you solve most common issues you may encounter when using PbxTools PhoneJournal.
- New calls do not appear in the application
- Some calls are not recorded in the application
- Some fields are not properly recognized
- The tariffs are not working as expected
- Pinout configuration for cables (wiring information)
If your problem is not listed above you can use the search field or the forum.