Features

Cost effective PBX/PABX call accounting solution

Contents 1 Tariffs 2 Reports 3 Call accounting for hotels 4 Call accounting for professional services

The first version of PbxTools PhoneJournal was launched in 1997 and since then we improved the product with each new release by including new features requested by our customers.

The port monitor is running in the background and collects incoming and outgoing call data.

PbxTools PhoneJournal is localized into 14 languages: Arabic, Bulgarian, Croatian, English, Farsi, French, Gaelic, Indonesian, Polish, Romanian, Russian, Serbian, Spanish and Ukrainian.

Tariffs

The tariff editor helps you keep your tariff offer up-to-date. It's interface can help you define not only peak/off-peak times, but also holiday or weekend special tariffs for as many zones as you need.

• multiple currency support
• multiple tariffs for each trunk
• peak/off peak tariffs
• possibility to configure percent used to alter the tariffs.
• VAT support - you can list prices with or without VAT
• auto-zone detection based on the phone number

The contact editor helps you keep your contacts up-to-date. In reports, contact names are shown next to assigned phone numbers.

Reports

Customized HTML reports show you who uses your telecommunication money.

User-defined contacts and extensions help you identify better all the calls. You can use PbxTools PhoneJournal as a smart phone book too. Also you can assign names to extensions, trunks or even phone numbers.

Call accounting for hotels

Our solution is used for charging client for the calls made by them. Also our software is able to communicate with several third party Property Management System solutions.

Call accounting for professional services

In most professional service organizations, like law firms, employees are required to manually keep a running log of the time spend on phone with their clients, or on their client's behalf. The finance and billing departments are then required to summarize these data. Using our call accounting software you can automate this process. This is usually implemented by assigning an account code for each customer.