Avaya Merlin

Cost effective PBX/PABX call accounting solution

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Avaya Merlin

PBX Limitations

  • 100 records queue
  • 15 digits for dialed numbers
  • CAS can't run in parralel with Merlin Legend Reporter (only one serial available)
  • inside calls are not recorded
  • on power failure the calls on PBX buffer are lost

Configuration

You must login as System Manager in order to change the following:

  • SMDR Calls Recorded on Call Report: Options->SMDr->Call Report>Selector In/Out->Enter->Back->Back
  • SMDR UDP Calls Recorded on Call Report: Options->SMDR->UDP->Select Log Incoming/Outgoing->Enter->Back->Back
  • SMDR Call Length: Options->SMDR->Call Length->Drop->0 (seconds)->Enter->Back->Back
  • SMDR Call Report Format: Options->SMDR->Format->Select ISDN SMDR->Enter->Back->Back
  • SMDR Account Code Format: Options->SMDR->Auth Code->Select Authorization Code->Enter->Back->Back
  • SMDR Talk Time: Options->SMDR->TalkTime->Select Enable->Enter->Back->Back

Further information can be found in Avaya Merlin Reference Manual at pages: 758-773. File:avaya merlin smdr format.png

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